Who is Defaqto?

Defaqto is an independent researcher of financial products, focused on providing intelligence to help consumers make better financial decisions. Their Star Ratings process is designed to allow customers gage where products sit in the market in terms of the quality and comprehensiveness of the features they offer, thus giving them the ability to identify an appropriate product for their particular circumstances. Since 1994, Defaqto have built the largest, whole of market, financial product database.


What are Defaqto’s Star Ratings all about?

Star Ratings are a completely independent rating that consumers and intermediaries can trust. They have no ties with any provider, nor do they knowingly exclude any products. All ratings are determined through a stringent and consistent methodology to produce a completely open and transparent process. The ratings are publicly available on the Defaqto Star Ratings website and are backed by Defaqto’s independent brand.


How are these Star Ratings calculated?

Defaqto’s in-depth Star Ratings process assesses and analyses the terms and conditions, policy details and key features of every Star rated product, thereby offering a completely unbiased mechanism through which to judge products on offer.

Gadget Cover has the maximum 5 Star Rating. What does that mean?

Star Ratings range from 1 to 5, with 1 being the lowest and a 5 Star Rating indicating that a product provides the highest quality cover and includes a comprehensive range of features and benefits.